The primary responsibilities of a property manager for a housing community are defined by the Act on the Ownership of Premises and the provisions of the management agreement. The manager plays a key role in administering the common property, ensuring its technical condition, safety, and the interests of the residents.
The standard scope of duties typically includes:
- Property maintenance, understood as managing the day-to-day operation of the building, including maintaining its technical and aesthetic condition, as well as organizing and supervising maintenance, repair, and investment work.
- Financial management, including handling the community’s accounting and debt collection activities, managing the repair and operating funds, preparing annual budget plans, and financial settlements.
- Representation of the community in dealings with external service providers, contractors, public administration authorities, and in legal proceedings.
- Ensuring safety in the use of common areas, including organizing security and monitoring systems, and ensuring compliance with fire safety regulations.
- Communication with residents by informing property owners about all important matters concerning the community, organizing community meetings, and mediating conflicts between residents.
- Maintaining and archiving documentation, including both the building’s technical documentation and records related to administrative matters, minutes of community meetings, and contracts with suppliers and contractors.
- Waste management in accordance with applicable regulations and the needs of residents.